Terms and Conditions
Effective Date: May 6, 2025
Welcome to https://jtawardmedals.com (“we”, “us”, or “our”). By accessing and using this website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.
1. Company Information
JT Award Medals LLC operates as a Limited Liability Company (LLC), registered in accordance with the laws of the State of Connecticut, USA.
We are committed to offering quality award products and ensuring a secure and transparent shopping experience for our customers
2. Use of the Website
Use of this Site is limited to individuals who are at least 18 years old or minors under the supervision of a parent or legal guardian. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.
3. Orders and Payments
All orders are subject to product availability. We reserve the right to refuse or cancel any order due to pricing errors, out-of-stock items, or payment issues.
Prices are listed in USD and include applicable taxes unless otherwise stated.
4. Shipping
We process and ship orders within the timeframe specified on our Shipping page. Delivery times may vary depending on your location and external factors such as carrier delays.
5. Return and Refund Policy
We offer a 30-day return policy from the date of delivery.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Customers must contact us prior to returning the product to obtain return authorization and the return address.
- Once we receive the returned item and confirm it meets the return criteria, a full refund will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error or a defective product.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or the products purchased. In any case, our total liability is limited to the amount paid for the product.
7. Intellectual Property
All content on this Site, including but not limited to text, images, graphics, logos, and layout, is the property of JT Award Medals or its content suppliers and is protected by copyright and trademark laws.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the Site. We recommend reviewing this page periodically.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law provisions.
10. Contact Information
For questions, returns, or support, please contact us at:
Email: contact@jtawardmedals.com
Phone: Toll Free 86 041 7164
Mailing Address:
JT Award Medals LLC
51 Seymour Rd
Berlin, Connecticut 06037
United States